2017/18 Tour Conditions Agreement
This document outlines what Scottish Dream Tours ("SDT") agrees to provide to you when you sign up for a tour, and what you
agree to do in return. This is very important information, so please read it carefully before you complete your reservation
Tour Price Guaranteed for 2017/18: Our tour prices do not include airfare, and are subject to change without notice due to the
unpredictability of currency rates and trip costs. However, the price for the tour you have selected will be locked and guaranteed
the moment we receive your deposit. (If you transfer to an alternate 2017/2018 itinerary, your initial tour price will reflect the
new tours price effective on the date we confirm your transfer.) For current tour prices, visit www.scottishdreamtours.com or
call our Tour Department at 800 381 9143.
Included in the price of each tour: Sightseeing tours by an SDT guide, and local guides when appropriate, including
admissions to sights seen as a group, breakfasts each morning and lunches and dinners listed in itinerary; all accommodations, all
transportation required for group activities from the first accommodation to the last accommodation of the tour (transportation
for optional group activities and independent travel during the tour is not included). Not Included: Airfare, meals not specified
in itinerary, optional sightseeing, room service, items of a personal nature, beverages including alcohol, telephone calls, laundry,
traditional end of the tour gratuity to your Tour Director and Motorcoach Driver, trip cancellation and travelers insurance.
Tour payments: To reserve a seat on an SDT tour you must agree to these Tour Conditions and provide us with a deposit of
$500 per person. We accept American Express, MasterCard and Visa debit or credit cards through our PayPal processor for
deposits and also personal checks, money orders and bank drafts. Your final tour payment will be due at least 90 days before
departure and all final payments must be made by check or money order. If you choose to pay your final balance with credit
card through PayPal, you will be subject to 3% surcharge. If you sign up for a tour within 90 days of the tour departure, full
payment will be required before we can confirm you on the tour and the deposit portion will be non-refundable. Missing the final
payment deadline, as noted on your tour invoice and your initial tour confirmation letter, may result in your being removed from
the tour. Please make a note on your calendar of your final payment due date, as it is your responsibility to ensure that we receive
your final payment in a timely manner although we will email you a final payment reminder.
Single supplements for solo travelers: We offer optional, limited, extra-cost single supplements on each of our 2017/18
tours if you would prefer a private room of your own (prices currently range from an additional $495 - $995 depending upon the
specific itinerary you select; refer to www.scottishdreamtours.com for the most up-to-date single supplement prices). Single
supplements are refundable if cancelled at least 90 days prior to the tour departure. Single supplements cancelled less than 90
days prior to the tour departure will be forfeited.
Cancellations and refunds: All cancellations must be in writing and are subject to the following cancellation fee
schedule. Our cancellation policy is very strict as we are a very small company with a limited amount of tour spots, so
each cancellation can really affect our business.
Tour deposits: Fully refundable up to 90 days before the tour start providing that we can rebook your tour spots. Any
cancellations after 90 days are non-refundable.
Tour costs: 90 - 60 days to date of departure - 50% of full tour cost will default.
59 days to date of departure - 100% of full tour cost will default as we find it almost impossible to rebook a tour at this stage,
any penalties to you can be avoided by taking out trip insurance.
Trip cancellation insurance is strongly encouraged and we must have a copy of the insurance paperwork prior to traveling. If
you wish to decline travel insurance, we need this in writing stating that you accept full responsibility. This will protect you and
also ourselves if you need to cancel your tour for any reason. We are a very small company and each cancellation affects us in a
major way. We suggest using your own insurance company, AAA, or American Express and we also recommend: CSA Travel
Protection Or TravelSafe Insurance. Or Travelex Insurance. You should be covered for the duration of your trip to cover trip
cancellation or interruption, injury, death, airline tickets, lost baggage and money, liability and medical expenses.
Cancellations must be mailed to:
Celtic Voyages LLC
205 E 1st St
Cle Elum, WA 98922
We do not honor cancellations by email or telephone.
Baggage: You will want to pack light. Baggage handling for one suitcase and only one suitcase per person and one carry on bag
while on tour and at accommodations is included in the tour price. Due to limited coach capacity this single bag should have
dimensions not exceeding 30"x 19"x 12" and weight not exceeding 50lbs (22.7 kg). Your carry on bag must be of the size that
will easily fit into the overhead compartment of any airplane. Due to limited space, we cannot accept additional bags or bags that
are larger than the stated size. This is strictly adhered to!
Tour itineraries are subject to change: The UK and Ireland can be full of surprises and we need to be flexible enough to take
advantage of whatever comes along so that we may provide you with the best possible tour. We reserve the right to make any
changes up to the date of departure without notification if we feel it is in the best interest of the tour group. Uncompleted
portions of the tour itinerary are not cause for refund.
Participation: Although we want everyone to have a good time, it sometimes happens that someone participating in a tour can
misbehave or do things that are incompatible with the safety, comfort or convenience of other members of the tour. You agree
that in those circumstances we have the exclusive right and discretion, to expel someone, or even you, from a tour at any time,
without any claims or complaints by you against us. SDT is not responsible for any costs incurred in the event a guest is
removed from a tour. Guests agree not to hold SDT or any of its related entities liable for any actions taken under these terms
and conditions..We do not believe in the whole group suffering due to the actions of one person.
All tour members are required to complete, sign and return, a Terms Conditions Agreement Form within 10 days of
making your deposit.
Disabilities: Any pre-existing physical, mental, or emotional disability that may require attention or treatment must be reported
in writing prior to the beginning of a tour.
Disabled Participants and those with limitations: SDT welcomes guests with special needs or disabilities.
However, please note the following:
• Guests are required to advise SDT, in advance, of any physical, medical or other special needs that require accommodating.
• All guests must ensure they are medically and physically fit for travel. SDT may impose safety requirements
necessary for the safe operation of the tour. SDT may also exclude an individual from participating in a tour or an activity if that
individual’s participation poses a direct threat to health or safety.
• SDT does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services
of a personal nature (such as pushing a wheelchair or assistance in eating, toileting or dressing). A companion capable of
providing such assistance must accompany any guest who requires services of a personal nature.
• SDT does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the guest’s
expense. SDT is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour,
or for the quality of the care or services received. Guests should be aware that some tours include rough terrain, extensive
walking over cobblestone streets, uneven pavement, steps and locations which may not be easily accessible or accessible by
wheelchair. Each participant must be able to climb the step into the minibus.
During the tour, SDT may make arrangements with carriers, hotels and other independent suppliers to provide travel services.
These parties are independent entities over which SDT has no control. Accommodations on international tours may differ from
those in the United States. SDT cannot guarantee disability access or accommodations for guests traveling on international tours.
SDT may, in its sole discretion, decline the booking of any guest or remove any guest who cannot comply or refuses to comply
with SDT’s terms and conditions.
Pre or Post Tour Accommodations: If you have arranged with us to remain at a destination before and/or after your tour,
please understand that your stay will be at your sole expense as is the transfer to either the hotel or airport. Regrettably,
complimentary transfers are not available for guests booking pre- and post-tour accommodations; however, inexpensive airport
transfers by taxi, van or shuttle are available for purchase.
For your comfort: SDT operates a daily seat rotation system and seats cannot be booked on minibuses. This is mandatory! If
you suffer from motion sickness, please bring medication with you in order not to make everyone else suffer with you. You will
not be allowed to monopolize the front seat because of motion sickness. Also, there is a strict non-smoking and no alcohol-
drinking policy on board minibus, however, regular comfort stops are made on traveling days.
Negligence: In the absence of their own negligence, neither the Operators nor their agents or co-operating organizations shall
be responsible for any cancellations or for acts of any other service providers concerned, diversions or substitution of
equipment or any act, variations, postponements, omission or default whatsoever by air carriers, land carriers, hoteliers or
hotels, transportation companies, or any other persons providing any of the services and accommodations to guests including any
results thereof, such as changes in services, accommodations or facilities necessitated by same. Nor shall they be liable for any
loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss,
negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its
exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental
authority, officer or employee.
All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage
insurance is recommended. The Operators are not responsible for any criminal conduct by third parties.
When a guest occupies a minibus seat fitted with a safety belt, neither the Operators nor their agents or cooperating
organizations or service providers concerned will be liable for any injury, illness or death or for any loss or damages or claims
whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such accident or incident.
Transportation companies, airlines etc. Are not to be held responsible for any act, omission or event during the time guests are
not on board planes, transportation or conveyances. We rely on international convention which may apply to the services
provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the
provision of those services.
Smoking: We are a completely nonsmoking tour company and do not take smokers on any of our tours. If you are a smoker and
join one of our tours anyway, you will be asked to leave at your expense. At the same time, keep in mind that we cannot
always isolate smoke-sensitive tour members from the locals who light up.
Customs: US residents are allowed to bring back $800 worth per person of duty-free goods from Europe.
Tours cancelled by SDT: Although unlikely, your tour may be cancelled due to unforeseen circumstances. If SDT cancels a tour
you have reserved, the entire amount you have paid to SDT for the applicable tour will be refunded to you within fourteen days
after the tour's cancellation, as required under Washington State law. Once this occurs, SDT and its representatives have no other
obligations to tour members on cancelled trips including any additional costs or fees related to the issuance and/or cancellation
of airline tickets or other travel reservations not made by SDT.
This form must be signed, dated and returned to us within 10 days of receipt.
Name of 1st Traveler: ________________________________________ Date: ____________________
Name of 2nd Traveler: ________________________________________ Date ____________________
Mail to: Celtic Voyages LLC 205 E 1st Street Cle Elum, WA 98922